TERMS & CONDITIONS

Effective Date: July 2026

Welcome to Performance Nutrition Institute. These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, products, and services.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Website Use

By using this website, you agree that you:

  • Are at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian where applicable.
  • Will use the website only for lawful purposes.
  • Will not interfere with the operation, security, or functionality of the website.
  • Will not attempt to gain unauthorized access to our systems, servers, accounts, or data.
  • Will not use unauthorized automated systems to access or collect information from the website.

We reserve the right to restrict or terminate access to users who violate these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, nutritional information, ingredient lists, images, specifications, and pricing displayed on our website are accurate.

However:

  • Product images may vary slightly from actual products.
  • Packaging and labeling may change.
  • Manufacturers may modify product formulations or specifications.
  • Product availability may change without notice.
  • Information may occasionally contain typographical or other errors.

Always read the product label, ingredients, directions, warnings, and other product information before use.

3. Dietary Supplement Disclaimer

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for general informational purposes only and should not be considered medical advice.

Consult your physician or qualified healthcare professional before using any dietary supplement, particularly if you are pregnant, nursing, taking medication, have a medical condition, or have questions regarding whether a product is appropriate for you.

4. Pricing

All prices displayed on our website are shown in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice
  • Correct pricing errors
  • Correct typographical or technical errors
  • Correct inventory-related errors
  • Cancel orders affected by pricing inaccuracies

If a pricing error affects an order that has already been placed, we may contact you before processing the order or cancel the order and issue an applicable refund.

5. Orders

Submitting an order does not guarantee acceptance.

Performance Nutrition Institute reserves the right to:

  • Accept or decline any order
  • Limit purchase quantities
  • Restrict purchases based on location or purchasing activity
  • Cancel orders suspected of fraud or unauthorized activity
  • Cancel orders resulting from pricing or inventory errors
  • Restrict purchases from unauthorized resellers where permitted by law

If payment has already been processed for an order that we cancel, the applicable refund will generally be issued to the original payment method.

6. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and complete.
  • Your payment information is valid and current.
  • Payment authorization must be successfully completed before an order is processed or shipped.

Payments may be processed through trusted third-party payment providers.

7. Shipping Policy

Shipping Carrier

Orders are shipped using USPS (United States Postal Service).

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Timeframes

After an order has been processed and shipped, delivery timeframes may vary depending on the destination and USPS service used.

Estimated delivery times are provided for reference only and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information may be provided to you by email or through your order information.

You can use the tracking information provided to monitor the progress of your shipment.

Delivery Delays

While we work to process and ship orders promptly, delivery delays may occur due to circumstances outside our reasonable control, including USPS delays, severe weather, holidays, customs processing, incorrect address information, or other unforeseen circumstances.

Performance Nutrition Institute is not responsible for delays caused by USPS or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned or delayed because an incorrect or incomplete shipping address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

8. Returns & Refunds

Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy.

Eligible returns must meet the requirements established in that policy.

Because our products may include dietary supplements and other consumable nutritional products, certain products may not be eligible for return once opened or unsealed.

Please review our Return & Refund Policy before requesting a return.

9. Intellectual Property

All content available on this website, including:

  • Logos
  • Trademarks
  • Product names
  • Product images
  • Product photography
  • Graphics
  • Written content
  • Nutritional information
  • Videos
  • Website design
  • Icons
  • Layout
  • Branding
  • Original artwork

is owned by or licensed to Performance Nutrition Institute and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use our content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Upload viruses, malware, or harmful code.
  • Attempt to interfere with website security or functionality.
  • Attempt unauthorized access to accounts or systems.
  • Use unauthorized scraping or data-mining tools.
  • Submit false or misleading information.
  • Impersonate another individual or organization.
  • Circumvent website security measures.
  • Violate applicable laws or regulations.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Performance Nutrition Institute does not control and is not responsible for the content, availability, security, products, services, or privacy practices of third-party websites.

Accessing third-party websites is done at your own risk.

12. Disclaimer

Our website and products are provided on an “AS IS” and “AS AVAILABLE” basis to the maximum extent permitted by law.

Performance Nutrition Institute disclaims warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such exclusions are prohibited by applicable law.

Nothing in these Terms is intended to exclude consumer rights or protections that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Performance Nutrition Institute, its owners, officers, employees, affiliates, suppliers, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of the website
  • Inability to access the website
  • Product purchases
  • Product use
  • Shipping delays
  • Website interruptions
  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of data

To the maximum extent permitted by law, our total liability relating to a particular purchase shall not exceed the amount paid for the applicable order.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

15. Changes to These Terms

We may revise or update these Terms & Conditions from time to time to reflect changes in our business, products, services, technology, or legal requirements.

Updated Terms become effective upon publication unless otherwise stated.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by law.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or your use of the website shall be subject to the appropriate state or federal courts located in Orange County, California, unless otherwise required by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect to the extent permitted by law.

18. Contact Us

For questions or formal communications regarding these Terms & Conditions, please contact us:

Performance Nutrition Institute

Address:
3662 CARMEL AVE
IRVINE, CA 92606

Email: support@performancenutritioninstitute.com

Phone: 844-212-6192

Website: performancenutritioninstitute.com

Return Shipment

Performance Nutrition Institute

3662 CARMEL AVE
IRVINE, CA 92606